General
What documents are needed to complete the paperwork?
We strive to make your transaction quick and easy. Here is a list of things needed to complete the paperwork process:
If you own the vehicle free-and-clear:
- Valid and current vehicle registration.
- The vehicle’s title.
- Valid ID for each person listed on the vehicle title.
- Manuals, keys, and accessories for the vehicle.
- All owners listed on title need to be present.
If vehicle is financed or leased:
- Valid and current vehicle registration.
- Valid ID for each person listed on the vehicle registration.
- We will require a social security number or account number to obtain a 15 day payoff from your lender.
- Manuals, keys, and accessories for the vehicle
- All owners listed on loan/lease need to be present.
We can usually help with all scenarios. If the situations listed above don’t apply – simply give us a call to help! (440) 591-6020.
When do I get paid?
If you have the needed documents to complete the paperwork, we cut you a check during your appointment.
Are there any hidden fees?
There are no hidden fees! You receive every penny of the offer we make.
Am I obligated to sell my vehicle?
Absolutely not! Choosing to creat the MarketPlace with us doesn't obligate you in any way.
Can I receive cash instead of a check?
We do not pay cash. We only issue corporate checks that can be deposited or cashed at your bank the same day. This is for the safety of our employees and customers!
I owe more than the value of my car!
No problem. We'll call your financial institution during your appointment and obtain a 15-day payoff, which will help determine the outstanding amount. This is payable via credit card or certified check.
I can't make it to you, can you come to me?
Absolutely! We are prepared to do business the place of your choosing!